Extract of letter to FORUM from our clients, the former owners of Hotel Cimon in Torquay, Devon (www.hotelcimon.co.uk) :

We would like to thank you for the time and efforts FORUM put into selling our hotel. We are aware that you achieved a sale in what was an increasingly difficult market, with a credit squeeze and economic downturn making matters very difficult.

In spite of these difficulties, we were impressed by the high percentage of serious buyers who you sent to us who were interested in the hotel. We are aware that this is not true of many, if not most commercial agents. Clearly, a large number of people who approach FORUM do have serious intentions of buying commercial property and businesses. This was reflected in the fact that all the people you sent to view the hotel were, we felt, genuine serious buyers.

We also appreciate your commitment in progressing our sale once a buyer had been found. In not very easy circumstances, it was good to know that you were on our side, and prepared to act, at a moment's notice if necessary, to use and work with your extensive network of contacts to achieve the sale. We are aware of how conscientious you were in encouraging the parties along to reach exchange and completion.

Finally, we would certainly recommend FORUM for anyone contemplating selling their business, as an agency which effectively combines personal service with a high degree of professionalism. A couple of aspects of your business which we really valued, was that you were family run with the personal commitment that goes with that, and that you were always so accessible and within easy contact.

With best wishes